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Return, Exchanges & Warranty



We usually ship during normal business days Monday to Friday. Orders usually ship the next business day. Our orders are shipped out of Los Angeles, CA.

Easy Return Process

Please submit a ticket to get an RMA number for your return.


Returns without an RMA Number will not receive a refund.


Satisfaction Guarantee
  • Your satisfaction is guaranteed!
  • You can return any unsatisfactory item within 10 days of the receipt of your order for a full refund, exchange, or adjustment.
  • Refunds will be credited in the same form as the original payment type.
  • The 10 days count begins from the day you receive the antenna.
  • Please insure all returned goods for the full retail price.
  • Shipping is not refundable.
  • We can not be responsible for orders that have been lost in shipment by UPS or USPS.
  • Please note that you are responsible for return shipping but most of our antennas only weigh about 5 lbs so it will not cost much to ship it back.
  • If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
  • Returning a damaged item that was not initially received by you as damaged will incur a 30% restocking fee.

Returns and Exchanges After 10 Days

  • Return refunds for items returned more than 10 days will incur a 20% restocking fee.
  • We do not accept returns or exchanges after 90 days.

Easy Return Process
1. Email us your order number, reason for return, and whether you wish to get a refund or exchange and you will be emailed the rma information.
2. You will be emailed the return authorization number (RMA #) and return instructions within 1 business day of submitting the return request below.
3. Send the order back using the return authorization number and instructions provided by us.
4. Orders sent without the RMA # will not be refunded.
4.We receive the antenna and issue a refund or exchange
5. If you selected Priority Mail shipping, that is not refundable. You would only be refunded the price of the antenna.
6. Generally RMA numbers will be sent out within 1 business day from submission of a request.

Warranty

Our antennas come with a 1 year warranty covers any parts malfunction during the warranty period. We can ship you new parts at no cost.